Wednesday, July 13, 2011 in ,

No, I Can't Help You

Customer service, so we meet again.

That’s right world. I am employed once again. What does seven years college education get you?
Oh you know, just a customer representative gig at a large corporate retailer (which shall remain nameless). Jealous?
"My name is Amber, and here's how I do. I got nonstop hotness, hardcore learning disabilities, constant horniness, and I'm rockin' one leg... All I want is some medicine for my ringworm, and a cool-ass face tattoo. What-what?!" {SNL}
I hate the saying, “First impressions mean everything,’’ mostly because I like to think of myself as open- minded and non- judgemental. But when it comes to employment, first impressions mean a-hell-of-alot and recently a few things caught my attention.

Let’s get some examples up in here.

During orientation, at the new employment, we watched an educational video on the evils of unionization. While I tend to think using social networking pages to express political views is pointless, and even a little tacky (this is coming from a girl who refuses to use Twitter because it encourages narcissism, but has a facebook page with thirty, carefully edited, photo albums... Might seem just little bit ironic? Oh just shut it, Alanis), let’s get out the puff paint unicorn shirt and get political.
Turn right if you please. {via}
My dad has been an active union man since I can remember. So the first impression of my employer was not so good. As I watched the 20- minute- plus- video on how unions use clever trickery to steal your money and take way workers rights, all I wanted to do was dramatically rip off my badge, kick over a few chairs, and spew some colorful sailor talk as I stormed out. But being an unemployed liberal hero isn’t going to make my bank account any fuller. So I did my best to tune out the propaganda video and turned my attention to the company handbook to find some saving grace.

And I did.

My employer may be owned by misinformed, big business, dingle bats, but they do have high standards: Lycra pants are a dress code violation. Disapproval of lycra? Now that’s a company I can get behind.
Unless you're Bon Jovi {via}
Moving on. My past managers, stemming all the way back to my banquet serving days, seem to be cut from the same piece of bread. The easiest way to explain it: they all look like they spend a great deal of time listening to Barry White and gazing into a bathroom mirror for their daily affirmation.

With customer service jobs, your coworks make a huge difference. I've always been really lucky to get incredibly nice people to work with. But speaking of first impressions, sometimes they stunt coworker friendships.

For example, if a coworker is wearing a black, velcro, digital watch, I always assume they spend their off hours playing Dungeons and Dragons or collecting Samurai swords. While perhaps an unfair character assessment, I feel completely unable to start up a casual conversation without the urge to ask them how many comic book conventions they've attended.
(Yes, this does make me feel like a horrible person. Reformation...tedious business). Not that this makes it any better but I'm not the only one to think this is nerdy Check it Here.

In conclusion, "first impression" is just short hand for, "I'm judging you unfairly... especially if you're wearing lycra pants."

1 Comment So Far:

  1. well, CONGRATULATIONS on landing the job!!! *confetti*


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